Privacy Policy

Last updated: January 2025

Introduction

At Stack Seekers ("we," "our," or "us"), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at stackseekers.com or use our web development services.

This policy applies to all information collected through our website, services, and any related applications, whether online or offline. By using our services, you consent to the data practices described in this policy.

Information We Collect

Personal Information

We collect personal information that you voluntarily provide to us when you:

Contact us for inquiries or consultations via email
Request project quotes through our contact form
Submit project requests through our project request form

This information includes:

Name (full name)
Email address
Project details and requirements
Service preferences (selected from our service options)
Budget range (if provided)
Any other information you choose to provide in your communications

Automatically Collected Information

When you visit our website, we automatically collect certain technical information through Google Analytics:

Device Information: IP address, device type, operating system, browser type and version
Usage Data: Pages visited, time spent on pages, click patterns, referral sources
Location Data: General geographic location based on IP address
Analytics Data: Website performance metrics and user behavior patterns
Traffic Classification: Internal vs external traffic (via cookies)

This information helps us understand how visitors use our website and improve our services.

How We Use Your Information

We use the collected information for the following legitimate business purposes:

Service Delivery

Project Management: Planning, executing, and delivering web development services
Communication: Responding to inquiries, providing project updates, and technical support
Quality Assurance: Ensuring project requirements are met and maintaining service standards

Business Operations

Client Management: Maintaining client accounts and service history
Legal Compliance: Meeting regulatory requirements and legal obligations

Website Improvement

Analytics: Understanding user behavior to improve website functionality and user experience
Performance Monitoring: Identifying and resolving technical issues
Content Optimization: Enhancing content based on user engagement patterns

We are committed to protecting your privacy and do not sell, trade, or rent your personal information to third parties. We may share your information only in the following limited circumstances:

When you specifically authorize us to share your information
For referrals or testimonials (with your permission)

Legal and Compliance Requirements

To comply with applicable laws, regulations, or legal processes
To respond to valid court orders, subpoenas, or government requests
To protect our rights, property, or safety, or that of our users or the public

Trusted Service Providers

We may share information with carefully selected third-party service providers who assist us in:

Analytics: Google Analytics for website traffic analysis
Email Services: Gmail for communication management
Project Management: Notion for project data storage (if applicable)

All service providers are bound by strict confidentiality agreements and are prohibited from using your information for any purpose other than providing services to us.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information:

Technical Safeguards

Encryption: All data transmission uses industry-standard SSL/TLS encryption
Secure Storage: Personal data is stored securely with restricted access
Access Controls: Limited access to personal information
Regular Updates: Security patches and system updates applied promptly

Organizational Measures

Data Minimization: We collect only the information necessary for our services
Confidentiality Agreements: All team members maintain strict confidentiality
Incident Response: Established procedures for handling potential security breaches

Important Note: While we implement security measures, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security but are committed to protecting your information to the best of our ability.

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience and provide personalized content:

Types of Cookies We Use

Essential Cookies

Required for basic website functionality
Enable secure form submissions
Cannot be disabled as they are necessary for the website to function

Analytics Cookies

Help us understand how visitors interact with our website
Provide insights into page views, user behavior, and performance metrics
Used by Google Analytics (Measurement ID: G-L6P0G1Y09S)

Functional Cookies

Remember your preferences and settings
Enable personalized content and features
Improve user experience and website functionality

You can control cookie settings through your browser preferences. Most browsers allow you to:

View and delete existing cookies
Block cookies from specific websites
Set preferences for different types of cookies
Receive notifications when cookies are set

Note: Disabling certain cookies may affect website functionality and user experience.

Third-Party Services

Our website integrates with various third-party services to enhance functionality and user experience:

External Links

Our website may contain links to third-party websites, including:

Social media platforms (LinkedIn, YouTube, Instagram)
Industry resources and tools
Partner websites and client projects
External documentation and tutorials

We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

Integrated Services

We use the following third-party services that may collect information:

Analytics and Performance

Google Analytics for website traffic analysis

Communication

Gmail for email communications

Technical Infrastructure

VuePress hosting and deployment services

All third-party integrations are carefully selected for their security standards and privacy compliance.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy:

Retention Periods

Client Information

Active Projects: Retained for the duration of the project plus 7 years for legal and accounting purposes
Completed Projects: Retained for 7 years after project completion
Communication Records: Retained for 3 years after last contact

Website Analytics

Google Analytics Data: Aggregated data retained for up to 26 months
Cookie Data: Retained according to cookie expiration settings

Data Deletion

When retention periods expire, we securely delete or anonymize your personal information. You may also request deletion of your data at any time, subject to legal and contractual obligations.

Your Rights

Depending on your location and applicable privacy laws, you may have the following rights regarding your personal information:

General Rights

Access: Request a copy of the personal information we hold about you
Correction: Request correction of inaccurate or incomplete information
Deletion: Request deletion of your personal information (right to be forgotten)
Objection: Object to processing of your personal information for certain purposes

How to Exercise Your Rights

To exercise any of these rights, please contact us at jiwan.cse@gmail.com with:

Your full name and contact information
Description of the right you wish to exercise
Any relevant details to help us locate your information

We will respond to your request within 30 days and may require additional verification to protect your privacy.

Children's Privacy

Our services are not directed to children under 13 years of age (or 16 in the EU). We do not knowingly collect personal information from children under these ages.

If We Discover Child Data

If we discover that we have collected personal information from a child without parental consent, we will:

Immediately delete the information from our systems
Notify the child's parent or guardian if contact information is available
Take steps to prevent future collection of such information

Parental Rights

Parents or guardians who believe their child has provided personal information to us may contact us to:

Review the information we have collected
Request deletion of the information
Opt out of future collection

If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately at jiwan.cse@gmail.com.

International Data Transfers

As a web development service, your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers:

Transfer Mechanisms

Adequacy Decisions: We prioritize transfers to countries with adequate data protection laws
Standard Contractual Clauses: We use appropriate data protection agreements for transfers

Safeguards and Protections

Encryption: All data transfers use strong encryption protocols
Access Controls: Strict access controls regardless of data location
Legal Compliance: Adherence to applicable international privacy laws

If you have concerns about international data transfers, please contact us at jiwan.cse@gmail.com.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes in the following ways:

Notification Methods

Website Notice: Posting the updated policy on our website with a new "Last updated" date
Prominent Display: Displaying a notice on our website for significant changes

Types of Changes

Minor Updates: Clarifications, formatting improvements, or non-substantive changes
Material Changes: Changes that affect how we collect, use, or share your information
Legal Updates: Changes required by new laws or regulations

Your Continued Use

Your continued use of our services after changes are posted constitutes acceptance of the updated Privacy Policy. If you do not agree with the changes, you may:

Discontinue use of our services
Contact us to discuss your concerns
Request deletion of your information (subject to legal obligations)

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

Primary Contact

Email: jiwan.cse@gmail.com
Website: https://stackseekers.com
Response Time: We typically respond within 24-48 hours

What to Include in Your Message

When contacting us about privacy matters, please include:

Your full name and contact information
Description of your inquiry or concern
Any relevant account or project information

Complaints

If you believe we have not handled your personal information in accordance with this Privacy Policy or applicable laws, you may:

Contact us directly to resolve the issue
File a complaint with your local data protection authority
Seek legal advice if necessary

We are committed to addressing all privacy concerns promptly and fairly.

Compliance

This Privacy Policy is designed to comply with applicable privacy laws and regulations worldwide:

Primary Regulations

General Data Protection Regulation (GDPR) - European Union
California Consumer Privacy Act (CCPA) - California, USA
Personal Information Protection and Electronic Documents Act (PIPEDA) - Canada
Privacy Act 1988 - Australia
Data Protection Act 2018 - United Kingdom

Compliance Measures

Regular Reviews: Periodic assessment of our privacy practices
Legal Updates: Staying current with evolving privacy laws
Documentation: Maintaining records of data processing activities

We are committed to maintaining the highest standards of privacy protection and will continue to update our practices as privacy laws evolve.

This Privacy Policy is effective as of the date listed above and will remain in effect except with respect to any changes in its provisions in the future.